Snapchat has gained popularity worldwide, especially among young people and teenagers. If you have been using Snapchat and suddenly found that it’s not working, here are 7 simple ways to troubleshoot Snapchat if it’s not working. You’ll be snapping again in no time!
Change your security settings
The easiest way to fix the following issues is by resetting your account’s security settings. In most cases, this is all that’s needed.
1) Change your password and make sure you enter a strong password (consists of more than 8 characters). A great tip for making passwords stronger is to use a mixture of letters, numbers, symbols, and capitalization. 2) If you still have problems connecting with people you know, ask them what their username is. If they don’t know it offhand, ask them what email address they use for their Snapchat account–their username should be the same as their email address.
Change your password
We know, it’s never a good feeling when you can’t get into your favorite social media site. That was our experience when we were in Egypt and couldn’t get onto Twitter and Facebook. But the thing is, neither of those sites have their headquarters in Cairo so we knew they weren’t experiencing the same issue we were. One night after googling our way through fix after fix, we finally stumbled upon something that helped! We came across this site called Social Media Fixer that offered a solution to fix major issues with twitter and facebook, but unfortunately it didn’t solve our problem.
Restart your phone
Phone restart is one of the quickest and easiest things you can do to fix a multitude of issues with your phone. Restarting your phone will clear all background processes, so when you turn your phone back on, it should operate more smoothly. Give it a try!
#1 – Restart Your Phone
Restarting your phone will clear all background processes, so when you turn your phone back on, it should operate more smoothly. Give it a try!
Update your operating system
Many different factors can lead to a malfunctioning Snapchat app, but one of the easiest fixes is updating your operating system. If you’re running a version of iOS earlier than 8.3 or Android before 4.4, it’s likely that the app will be buggy and crash often when opened. Consider these tips if you’re not sure how to update your phone and want to see an improvement in performance:
– Backup your device with iTunes (or iCloud) before updating so that data isn’t lost in the process.
– Update as soon as possible for maximum compatibility and efficiency for your phone/device. Check for updates periodically so that you don’t have to spend time on this task each time you turn on your device!
Clear the app cache
Clearing the app cache is sometimes a simple solution to an app not working. iOS users will tap Settings, and then select General, before tapping on Storage & iCloud Usage. From there, they will select Manage Storage, then scroll down until they find Snapchat and hit Delete App from Device. Android users will first need to close the app by swiping it away from the screen before going into settings and tapping storage to find their storage area for clearing apps with cache data, among other options.
Check for a connection error message
If you’re receiving a Snapchat is not working error message, your app might be experiencing trouble connecting with the servers. First of all, try turning off your phone and turning it back on again. This can resolve connection errors in some cases. If that doesn’t work, close the app and try to reopen it one more time. You should see a green circle while opening the app, which means everything is connected and working properly. Finally, if the app still isn’t loading or responding properly, you might need to wait for Snapchat’s servers to reset.
Try signing out and then back in again
When we sign in on our account, our device is used as the new authentication. That way, only those with your devices will be able to log in. But if you’ve been playing around with the username and password, this could be a problem. The most common issues have been reported when someone had multiple devices (e.g., they lost their phone or tablet) and had signed into the app on another device already. They may also have changed their password at some point too, which means that every time they signed into an account it would create a different username for that login session on a given device.